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Google Rating

4.9

Based on 4206 reviews

Jerry Kelly Heating & Air Conditioning, Inc.

4.9

Nightmaresam163

22:02 04 Oct 22

Korey

Kathy Carson

21:42 04 Oct 22

Had to put new inducer motor in. Andrew was very pleasant and efficient

David Shupp

19:24 04 Oct 22

Korey did a superior job. Please send again. Thanks David shupp

Tom McWain

18:40 04 Oct 22

I googled a question about furnace air filters, and this was the 5th site that actually contacted me. Allison asked me if they did the installation. I said, sorry, no. There was a long pause, and I thought I had to start my search again. But, up pops her answer to my question. Detailed. I was impressed! I looked later and learned that you are in Missouri...I'm in New Jersey. Thanks again!

Katie Markell

18:11 04 Oct 22

Mark G.

Carl Joggerst

23:48 03 Oct 22

Mark G. was super professional and very informative.

Gavin Li

21:46 03 Oct 22

Erik and Andrew arrived on time as scheduled. They are both really friendly and informative. They checked my AC and heater cautiously and provided me suggestions and answered my questions patiently. I will definitely use Jerry Kelly service in future.

Barbara Gorski

17:35 03 Oct 22

Zach H was a pleasure to work with. Very satisfied

Mandy Gamache

16:03 03 Oct 22

Andrew was great - very informative and friendly

Barb Calcaterra

01:25 03 Oct 22

Zach H was really fast, friendly, went over everything afterwards. Gave us tips on what to do to help with maintenance.

Rick Calcaterra

01:19 03 Oct 22

Zach H was awesome and explained everything as he fixed the problem quickly! Highly recommend!

hayley walton

21:43 02 Oct 22

Jerry A came out and fixed our heater! He was very kind and explained everything he was doing step by step! No extra added fees. He was opened about everything when working on our heater! Thank you

Jared Davis

21:01 02 Oct 22

Andrew S did a great job. He was very thorough and explained everything that was done for my annual A/C tune up. Once again Jerry KELLY has impressed me with their service.

Kristen Wurth

23:44 01 Oct 22

Brian ewing

00:21 01 Oct 22

greg exceeded expectations with high class customer service on time had everything back running great 👍

Greg Fallert

23:11 30 Sep 22

Graham was very professional and polite. Answered all if our questions and worked quickly and efficiently!

Michael Maraccini

22:48 30 Sep 22

Dalton did great.

Frank Papa

16:59 30 Sep 22

Dalton did great!

Brenda Kwasnica

13:59 30 Sep 22

Do not buy into the maintenance program. I can't use it for winter maintenance. Now I have to scramble to find someone to maintain my heater. I found out my membership expired with no warning and they couldn't get anyone to my house until spring. Never mind I will go elsewhere.

Brenda Yount

13:42 30 Sep 22

I bought into the maintenance program. I called for my cleaning and maintenance only to find out I can't use it. Why? Because it expired a few weeks ago without notice. And the maintenance crew is not going to get to me until spring. Do not buy into the plan. I lost my money. Terrible customer service

Ted Kaatmann

20:42 29 Sep 22

Technician Elliot was great.

Autumn Brown

16:41 29 Sep 22

Dalton did great.

Benjamin Scheier

16:32 29 Sep 22

Jerry A. Came to my house, did a full inspection, and fixed our issue. He took the time to explain all of the things he was doing, he was courteous and very professional. I would absolutely use Jerry Kelly heating and air conditioning for my service needs.

Jocelyn Butterfield

02:22 28 Sep 22

Elliott was a wonderful technician! Very polite, personable, and thorough! Thanks Elliott! ⭐️⭐️⭐️⭐️⭐️

Thomas Moffett

23:28 27 Sep 22

Zach H did an awesome job and got everything fixed quickly!

Cynthia Haehnel

21:54 27 Sep 22

Dalton did great.

William Jeffries

17:17 27 Sep 22

Thank you Jerry Kelly for your prompt attention to my needs.Better yet and exceptional and well versed professional technician in Alex.Very knowledgeable and took time to properly diagnose my problem.Jerry Kelly are my GO TO GUYS!!!! They have been here for me going on six years now. Thanks again!

Shellie Anderson

17:10 27 Sep 22

On time, friendly, professional and explained their process. They took time for questions and set everything for the upcoming season!

Mary Smith

15:04 27 Sep 22

Dalton was very friendly and competent. Jadon good

David Lamb

23:40 26 Sep 22

Just had our furnace checked for winter by Alex Larson. He was very professional and personable. All of the staff from Kelly that we have met have been top notch. They will continue to get our business, and I will recommend them to anybody who needs HVAC work done.

Don Hutson

21:51 26 Sep 22

Jadon did a great job

gary gerber

18:58 26 Sep 22

James Hoppe is excellent. He recommended our Heating and AC system two years ago. We are extremely happy with our purchase. James is an outstanding technician and very knowledgeable of the heating /A/C products. Would highly recommend this young man to anyone.To Jerry Kelly Management, James Hoppe is a keeper...To Maggie, thank you for the excellent service too."Andrew"Outstanding young man, did a great job, servicing our furnace and answering questions. Will be happy to ask for him again when we have our next check up on our maintenance program.THANK YOU, Andrew and Jeff!Happy customers,Gary & Kathleen GerberSt. Charles MO.

Tim Faulkner

15:21 26 Sep 22

Zach did a great job today checking out my ac and furnace.

Phil Schmidt

00:41 26 Sep 22

Very thorough cleaning / inspection job by the tech, he was polite, responsive and knowledgeable.

Nathan Dierkes

00:08 26 Sep 22

I had my AC tuned up/cleaned by Erik (my tech). He was on time, friendly, quick, and helpful. Overall it was a very painless experience and the best value I could find while shopping around.

Mary Jackson

21:04 25 Sep 22

Janet Abrams

21:43 24 Sep 22

Jerry A. was on time and professional.

Gayle Conrad

20:52 24 Sep 22

Zach H did a wonderful job with my furnace today, really appreciate Jerry Kelly’s five star service!

Myles Caradine

18:53 24 Sep 22

Jerry A

Rachel Garrett

17:21 24 Sep 22

We had Zach come out today for an AC and heater tune up. He also enrolled us in the maintenance club; which we thought we were already enroll in. We appreciate that being completed. He answered all our questions.

Casey Braden

16:20 24 Sep 22

Jerry A. was outstanding and took time to make sure we understood the system and the different options. JK technicians are always friendly and knowledgeable.

Todd Hearn

23:02 23 Sep 22

Mark G. Took care of me and did a wonderful job!

Ben Worthey

21:51 23 Sep 22

Mike C. Was very professional and very big help!!

Vault Smokers

17:47 23 Sep 22

Jerry A. Provided a fantastic service for my family home. Clearly explained what he would perform and helped us to understand all of our options for any improvements we wanted to make. Thank you for your grade A service!

Jeffery Newcomb

15:46 23 Sep 22

Heath was very professional and helpful

mary b

14:47 23 Sep 22

Jerry A was great

DeeAnn Burwitz

23:55 22 Sep 22

Heath did a great job. He was courteous and professional.

Nick Forrest

20:51 22 Sep 22

Lori Rowe

17:28 22 Sep 22

Graham diagnosed our system with great care to discover the leak. Jerry Kelly has modern electronics for this....we so appreciate it.

Angie Oesterreicher

23:49 21 Sep 22

Heath did a great job, was very professional, and friendly. He is the best HVAC technician that I have seen today…

Sherri Jacob

22:51 21 Sep 22

Jerry A. was awesome. He was very informative and friendly. Would love to have him back.

Sue Srivilasa

20:44 21 Sep 22

A Kuykendall

15:42 21 Sep 22

Called late in the evening because our ac was not working. Told someone would be sent out between a certain time period. I then received a text with a picture of the technician that would be coming to my house. Korey T. was on my doorstep at 8am ready to save the day! He was polite, explained everything he was planning on doing and quickly found out the problem showed us pictures of the issues explaining into even more detail and gave us our options. He even talked over the phone with my husband so I didn’t need to try and repeat everything. He had our house cooled down in just about an hour! So thankful for him coming to our rescue! Thank you again Korey T!

Tracy Runyan

23:41 20 Sep 22

Dalton and Jerry A. Was great! Explained everything in detail. Won't go anywhere else!

Cheryl Ritzman

19:15 20 Sep 22

Great service from Mike C. Thank you.

Sean N.

21:11 19 Sep 22

Kyle G and Ryan S were awesome! Excellent work!

Bee Kuhn

21:02 19 Sep 22

Dalton Did a great job.

Josiah Gould

20:09 19 Sep 22

Dalton did great

Matthew Branson

19:39 19 Sep 22

Rebekah Elsasser

16:12 19 Sep 22

Zach H was our tech and was absolutely amazing! Very prompt, personable, professional, and efficient! Highly recommend!

Christy Christensen-Walls

23:06 18 Sep 22

Korey T. was the technician that completed our yearly maintenance/cleaning service visit on our A/C and heater. Korey is always very nice and detailed with his work and communication. Korey is very clean and always prepared for the job. I highly recommend their service and products.

Lisa Kulp

21:40 18 Sep 22

Mark G. Was great! They were very helpful & answered all of my questions.

Jackie F

20:28 18 Sep 22

Elliott was knowledgeable and professional .

colleen cashner

20:07 18 Sep 22

Zach H did a great job today

Patricia Haynes

17:53 18 Sep 22

Zach H did a great job, very good job at explaining everything and working efficiently

Dino Fajic

16:47 18 Sep 22

Korey did a great job.

Tim Hendrix

16:33 18 Sep 22

Erik provided quick and professional service. We were without A/C in the middle of the dead of summer and Erik came through by replacing the necessary parts on our A/C unit. He even recommended an upgrade to our system that would prolong the life of the compressor. Amazing service!

Zachary Sweet

19:50 17 Sep 22

Mark G. Helped out with my Heating. He did a good job

Hsiu Liao

19:41 17 Sep 22

Zach H. Did a good job today.

Cliff Gibson

14:04 17 Sep 22

Mark G was awesome and knows his stuff. Definitely recommend these guys and if you end up with Mark you’re in great hands for sure

Chay Worley

22:39 16 Sep 22

Mark G. was very personable and professional, we appreciated his advice on our unit.

Jason Schulte

18:59 16 Sep 22

Jerry A. showed up early and was professional and thorough.

Tom Hartley

18:44 16 Sep 22

Andrew S and Jason did an excellent job. Courteous, friendly and efficient!

Ed Pusczek

18:31 16 Sep 22

Changed humidifier filter and set humidifier for winter service

Chole H

16:33 16 Sep 22

Carrie Newman

00:29 16 Sep 22

Jerry was very professional & thorough. Now our house is nice and cool!

Jesse M

23:10 15 Sep 22

Mark G. Came out and did a full inspection. He took his time and made sure my system was throughly inspected and cleaned. He pointed out potential issues with the system and offered solutions. Great service

Gary Fraley

22:54 15 Sep 22

Elliott B. did an excellent job of maintenance on our heating and cooling system. He was professional and personable.

jason f

22:03 15 Sep 22

Jerry A. was excellent

Jen Burkemper

17:48 15 Sep 22

Jerry A. was professional and courteous. Love being part of the maintenance club!

Lauren Zertan

17:41 15 Sep 22

Mike C serviced our HVAC today and was very friendly and helpful with explaining what needed to be done. I love that the service guys west shoe covers and have always had good experiences. Highly recommend!

Frank Olmsted

16:48 15 Sep 22

They replaced the hot water heater expansion tank. Very polite. Explained the process well. They were here at the scheduled time. Good work completed efficiently.

Dan Sooklall

15:41 15 Sep 22

Jerry A. was very personable and professional. Pleasure working with him.

Marie Sooklall

15:38 15 Sep 22

Jerry A. did an excellent job. I would like him for my maintenance from now on.

Thomas Vanek

21:50 14 Sep 22

Jerry A. very informative and knowledgeable.

Karen Grewe

19:54 14 Sep 22

Dalton did great.

LAURIE Roberts

18:37 14 Sep 22

Jadon and Jason did a great job! Always pleased with Jerry Kelly

Donna Clark

16:49 14 Sep 22

Andrew and Gary did an awesome job. Very professional.

Zia Ehtisham

14:54 14 Sep 22

Jerry A. excellent service

Debbie Spurgeon

00:46 14 Sep 22

CRAIG GABY

22:55 13 Sep 22

Great service from Jerry A see you next year!!

Diane Ferranto

20:29 13 Sep 22

Jerry A couldn't have been more polite or more professional!!! Jadon and greg did a good job

pat funke

16:36 13 Sep 22

Heath was professional, courteous and helpful.

Leanne Simmons

19:10 12 Sep 22

Dalton and Jadon were great!

David Grant

17:58 12 Sep 22

tom martin

12:10 12 Sep 22

Every technician this company sends over the years have been fantastic. Chris C., Jerry and Zac this time. I’m very happy with the service.

Jason Hassebrock

23:29 11 Sep 22

Dalton did great. Great customer service.

Joan O’Loughlin

21:57 11 Sep 22

DaltonChris S was truly helpful while inspecting and my HVAC. Jerry Kelly should be proud of this employee!

Jane Rigdon

01:15 11 Sep 22

Jerry A. Great job!! I would like to review Heath R also. We had a sewer back after the record rainfall 7/26/2022. Heath did a terrific job of carefully checking all of our equipment and explaining everything to me. We’ve used Jerry Kelly for years and appreciate that they always punctual and courteous. Thanks again Heath! I also want to thank Mark G. He came for maintenance on our air conditioning system. He replaced a part and now I hardly hear the A/C come on. He also replaced the drip hose-a dirty job and cleaned the outside unit!! Very nice and courteous. Thanks to all the hard working techs. So pleased with your work, Mark. Thanks!

Jim Daniel

15:39 10 Sep 22

Mark G. Did a great job!!!

Calvert

20:20 09 Sep 22

Luke Eckhoff

16:22 09 Sep 22

Mark G.—a consummate professional.

Pat Terrell

21:20 08 Sep 22

Zach H did a good job today

Jessica Berg

19:18 08 Sep 22

Sandi and Mark G were very helpful with our AC, furnace and Humidifier systems in our home. They are knowledgeable and professional. We look forward to working with them again in the future!

Steve Gorman

20:23 07 Sep 22

Heath did a great job

Todd Gates

17:54 07 Sep 22

Heath did a great job. He explained everything and was very helpful. Thank you…

Donna Etherton

17:00 07 Sep 22

Jerry A. did a great job. Very pleasant and informative.

patrick dunsford

14:44 07 Sep 22

Heath performed the maintenance and was outstanding. Provided excellent service and provided insight into future needs. Was proactive in taking care of our AC unit to ensure it works properly next year. Truly appreciate all his hard work and diligence.

Janice Nihill

00:38 07 Sep 22

Heath was so helpful and kind. Thank you!

Ann Tollefson

20:15 06 Sep 22

Dalton and Greg were friendly, professional and thorough. Thank you

William Tscharner

16:35 06 Sep 22

Heath was very professional.

Brian Compton

16:10 06 Sep 22

Jerry A was great! He found my issue right away, got me fixed up in no time.

Erin Kuchta

21:51 03 Sep 22

Greg was informative and very helpful! Fixed our wiring and very nice!

Sandra Leezy

01:06 03 Sep 22

Mike C was very professional and helpful today

David Nykodym

20:03 02 Sep 22

09/1/2022 Korey was great and very knowledgeable. Jerry A. was great to work with and very professional. Would definitely recommend using them as a service.

Shane Sullivan

18:09 02 Sep 22

Mike C was great to work with today!

John Thompson

16:46 02 Sep 22

Showed up exactly on time, had everything he needed to do semi annual check up, was able to handle a special request and make sure system was completely up to specifications. Jerry A. was great.

Chris G

21:48 01 Sep 22

Mary Scoggin

20:13 01 Sep 22

We called today for service of our air conditioner. the hose was leaking they said the appointment was 4-8 and then they arrived within timeframe and korey did a good job

Adrian Jinga

19:31 01 Sep 22

Jerry A. did a great job on tune up on AC.

james jones

16:49 01 Sep 22

Korey did excellent! No complaints.

Margo Amelong

16:24 01 Sep 22

Jerry A.

Joyce Ternetz

14:20 01 Sep 22

Charles Robohn

20:21 31 Aug 22

Jerry A. was a pleasure to have over for the heat tune up.

David Pilch

20:20 31 Aug 22

Update on service 8/31/22 - had Zach H out for our yearly AC tune up. He covered all the little things that I missed as a homeowner and was very patient in exposing how and why everything works. He took the time to show me the guts of the system and using small words and crayon explained how the system functioned. Do yourself a favor and start out with JK as opposed to ending up there. Would recommend Zach H and Jerry Kelly for future service.For the past 15 years, I have always been satisfied with every encounter and every person that I have dealt with from Jerry Kelly. They serviced our previous HVAC system, and when it came time to replace it, I got a fair and reasonable deal on the cost of our new system (furnace, AC outside thingy, house humidifier). I have them come twice a year to inspect and maintain our system, and knock on wood, all is good. You get what you pay for ($$-$$$) but I see it as paying a fair price for good ol fashioned hard working folks that care about doing a good job with a smile on their face (you can tell by the speech patterns; can’t actually see the smile cause {COVID} ) You can either start out with Jerry Kelly, or you can end up with them after you’ve tried everyone else; save the hassle and start off with them.

De Pa

20:10 31 Aug 22

Korey performed a furnace and A/C maintenance check and took the time to explain what he was doing and to review the diagnostics report in detail. He also answered questions and offered advice regarding furnace filters, vents and thermostat settings. Thanks Korey!

Martha Ehlmann

18:17 31 Aug 22

Heath and Greg , great guys; did a wonderful job on our furnace and air conditioner.

Sarah Klein

23:25 30 Aug 22

Korey is a great technician. He was friendly, knowledgeable, and answered all of the questions I had.

Brad Simon

21:02 30 Aug 22

Korey

Caren Shepard

20:39 30 Aug 22

Jerry A. was very professional and personable.

Kelly Wren

19:50 30 Aug 22

Dalton Andrew was very informative and super helpful.

Kipp Kwarta

19:27 30 Aug 22

Heath was great.

Daniel Clapp

18:58 30 Aug 22

Zach H did s good job and was a rockstar.

Carolyn newcomb

17:09 30 Aug 22

Dalton and Andrew did a great job with my ac tune up very professional.

Nathanael Jackson

16:19 30 Aug 22

My wife called and said our r HVAC stack started leaking suddenly in the late afternoon, so I put a call into Jerry Kelly first thing the next morning. Originally they said it would be a day, but called back later and said they could be by before close of business the same day. I got a call about an hour later and they were on the way. The whole thing was diagnosed, fixed, and taken care of less than 3 hours after I called them. Highly recommend, I sure wouldn't use anyone else!

Rick Leeker

15:36 30 Aug 22

Jerry A did a thorough job reviewing all the major components and details as he went through the process.

Adam Bergen

21:09 29 Aug 22

Heath provided excellent service. Will definitely use this company again because of him!!

Christopher Moonier

18:09 29 Aug 22

I was having an issue with high humidity in my house and Zach H. came out to diagnose if there could be anything related to my HVAC system contributing to the problem. My tune-up appointment was still three weeks out but Zach offered to take care of that while he was here, which was greatly appreciated. Zach did a great job with the tune-up, and also made an adjustment to the fan blower speed, and performed an in-warranty replacement of a capacitor on my condensing unit, with hopes that the updates will help better manage the humidity.

Rick Wilcox

13:38 29 Aug 22

In June of 2021 we spent $16k to have a new air conditioning unit and air handler installed for a our second level. The unit has worked well but had been fairly noisy compared to the original equipment for the downstairs level. Yesterday, the unit quit working and we are without service on the second level of our home. They are telling us that it might be a week before we get service on our unit, during a heat wave. The second level is where we sleep. They were very quick to install the unit (within 2 days) when we forked out $16k, but now that we have a warranty service issue we are waiting a week to have someone look at our unit. This is probably a fairly simple, quick turnaround for a skilled technician assuming they didn't sell us junk.There were some other issues during installation that made it a 2 day job for which they originally told us we needed an electrician, until a more senior rep came out and found out they wired it wrong.Due to service and the initial, potential $3k expense (as quoted by electrician) we thought we were going to have to pay for the electrician that Jerry Kelly said we needed, I'm giving a 3 star rating. They were very nice and made it right in the end, but now we are just fending for ourselves for the next week in the heat wave.Update: Back again. We paid for a service call the last time, which by the way didn't take as long as we were first told. They "fixed" our issue which was a badly routed drain tube. However, as the heat kicks back in here appears to not be draining properly again. We'll say what kind of service we get this time. I would like to upgrade the rating, but if we get gouged for something that was never right to begin with I don't see how I can.

Nancy Bernhoester

23:29 27 Aug 22

Dalton was great!!!

John Parks

19:47 27 Aug 22

Dalton did a great job.

Devin Lorentz

19:07 27 Aug 22

Heath was amazing!! 10/10 would recommend! Kyle & Sadie were amazing on AC unit & Furnace install!

erin moriarty

17:49 27 Aug 22

Dalton did a great job

Lacey Bordeaux

21:37 26 Aug 22

Jerry was professional and took good care of us. He made sure we knew what we were getting and the installation crew was on time, professional, and very nice. Very nice services! I would highly recommend.

Robert Burger

16:08 26 Aug 22

Korey, performed a tuneup/maintenance check on our furnace. He was very thorough and courteous. I appreciate the time he took to explain everything to me.

Mary Truman

15:51 26 Aug 22

Erik and jadonarrived for system check. Everything was great.

Melanie McCaleb

03:10 26 Aug 22

Jerry is the best technician ever and he saved us on this hot August night.

Clever Reynolds

23:15 25 Aug 22

Mike Collins was great, helped me understand the issues with my unit and gave me reasonable options for the solution. He even recommended some payment options. Highly recommend them!!

Sandy Hickman

18:59 25 Aug 22

Our air conditioner stopped working during very HOT weather. Erik and Andrew came out to fix it and were quickly able to diagnose the problem. They explained everything thoroughly and made the necessary repairs. Very professional and friendly!

Tiffany Anderson

13:10 25 Aug 22

"Korey T was fantastic. Showed up same-day, diagnosed, explained and fixed the problem extremely quickly, and was friendly and has a great sense of humor! I've used Jerry Kelly for YEARS and people like Korey are the reason why.

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