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Google Rating

4.9

Based on 5025 reviews

Jerry Kelly Heating & Air Conditioning, Inc.

4.9

Randy Friesen

1695839962

DaJuan did a awesome job finding and repairing my leak, thank you so much!!!

Yolanda Dye

1695829181

Alex was very informative, helpful, and a joy to have working in my home.

M J

1695827434

Shane Forshee services my 2 furnaces and did a through job. He checked the units and cleaned them out as well. He also explained all of my options for purchasing new units when the time comes. Great job. Cheers

Amy Thatcher

1695776610

DaJuan did a great job coming out late night to fix my ac, very kind, considerate, very friendly and recommended to anyone!!!

Thomas Howat

1695765925

DaJuan did a great job today on my furnace tune up!!

Joseph Adamo

1695762151

Quick response, fast diagnosis, great explanation of the problem

Jackie Kudla

1695756769

Greg was informative and kept me updated on what he was doing. He cleaned up after the work he did. Also answered any questions I had.

Judy Murphy

1695755056

Heath is very efficient and was very informative. Gave me viable solutions for *current needs. 10 stars!!!*"*"

Vicki Allin

1695753901

They do awesome work...great customer service. Great job by DaJuan Harris

Tim R

1695746979

Update - I was called the day after and offered a full refund for the repair costs. The technician, Travis, was courteous and efficient when performing the necessary repairs.Original review - After my experience today, it sure seems like Jerry Kelly isn’t willing to stand behind their products. Our AC stopped blowing cold air so we called Jerry Kelly, the original company who installed the unit. The unit was installed by the previous homeowner in 2012 with a 12 year warranty (clearly and proudly advertised by Jerry Kelly with a sticker on the front of the unit). We purchased the home in 2017. When the AC stopped working, we assumed that we’d be covered since the 12 year warranty wouldn’t end until 2024. Right? Wrong. Unfortunately, I was informed that because I didn’t call when the home was purchased and pay a fee to transfer the warranty, Jerry Kelly simply could not honor their warranty. Maybe I’m missing something, but it sure seems like an easy way for Jerry Kelly to avoid having to fix their failing product within their own stated warranty period. Maybe I expect too much, but doesn’t it seem reasonable to assume that a warranty for an AC unit would stay with the unit for the covered period? The AC that Jerry Kelly was so proud to install and guarantee for 12 years suddenly isn’t able to be guaranteed because a new person lives in the home? Clearly this is an easy way for Jerry Kelly to avoid keeping their promises. There is no other rational explanation. Bad form.

Emil Davidzuk

1695745245

DaJuan did a great job today on my furnace tune up and even found a problem I didn’t know I had!

Donna Burkart

1695689467

Alex did a great job!

Joyce Corey

1695658691

Very knowledgeable

kevin koon

1695652230

Dalton and Bret did a fantastic job, professional courteous and will be happy to have him back!!!

Kevin Kjose

1695644058

You get what you pay for and these people always provide the highest quality service

Kevin Graczyk

1695562059

Unit literally stopped working after he left.

Kathy Burbank

1695515114

Dalton did great!

Kimberly Gilbert

1695493187

I had my heat pump tuneup for the fall/winter. Alex was very professional and thorough. He did great work.

James Evrard

1695492484

Greg did a great job of servicing my furnace! Very personable and easy to talk to!

Lindy Wolfe

1695420428

Libby Baltrusch

1695404481

My technician, Jerry Ayyad, arrived on time and made sure I was still okay with that time before he arrived. He was polite, personable and well versed in the technology. I enjoyed having him in my home. They are pricey though.

Kelly Wren

1695398395

Dalton did great with the heating maintenance. He was very helpful and informative on the heater and what needs to be done.

J. P.

1695340989

Jerry Cinco

1695338437

Braden demonstrated good customer service skills and was able to help when we needed him!

Jane Rigdon

1695329569

Braden did a great job today. Explained what he had done and was very friendly.

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