If you can't pay cash on the spot, then you will be borrowing. Jerry Kelly uses Enerbank. Go look at the reviews of Enerbank.Jerry Keely is complicit to the extortion of the citizens of the USA and deserves nothing but prison time.I want to specify that Jerry Kelly itself is a reputable company. They installed hvac with no issue and on time. But when you have no AC in July you have no choice. So they will hand you off to the vultures. Which makes them a horrible company that is only seeking profit.GO READ REVIEWS FOR ENERBANK.
Alex Larson is a courteous and well informed technician who did an outstanding job. My husband says make him our permanent tech for future appointments! Thanks so much, we’ve been very happy with the years of service provided by you all! See you in the Fall!
We had our AC and furnace checked by Erik. Erik was prompt, knowledgeable, and honest. He went above and beyond by addressing additional concerns we had with our system and took the time to answer all our questions. I would highly recommend Erik and Jerry Kelly - 11/10
Mike C. was very professional, courteous and on time. Mike spent almost two hours at my residence and since there was no actual repair involved and my air conditioning unit was shot, Mike didn't even charge me for coming out. Excellent service.
We purchased a brand new unit from Jerry Kelly 8 years ago. It went out 3 weeks ago in the extreme heat. Took them 6 days to get the first tech out. Repair lasted a few hours. Told us they couldn’t get anyone out again for a few days. Once we confronted them with knowledge of unethical practice of charging full price for a repair of a part still under manufacture warranty they were able to get someone out the next day. This repair lasted 9 days. They are not sure when they can get someone out again.
My technician Heath R. was prompt, friendly and extremely great to work with. His professionalism was next level and he took the time to walk me through all of the work he had done. I would highly recommend using Jerry Kelly, great customer service!
My technician Heath R.was prompt, friendly and extremely great to work with. His professionalism was next-level, and he took the time to walk me through all the work he had done. I would highly recommend using Jerry Kelly, great customer service!
Heath R. was fantastic. Told me everything after he fixed the problem. Also gave me bids on items I need to take care.He was great. Appreciate all his help and a very friendly technician. Thank you so much.
Kyle and Ryan( technicians) were very friendly, professional, and knowledgeable about the a/c install. They arrived on time and finished the job in great time including spotless clean up. The unit is working well. I would highly recommend Jerry Kelly and will be using them for future service and tepairs.
Review Update, 8/22: I cannot sing the praises of Jerry Kelly enough. After 3+ years, the compressor on our A/C began to fail, which was a defect in the unit, just a lemon. Warranty covered the part, but the 1-year labor warranty had expired. Price to replace the compressor was high because it's a time-consuming job, and beyond what my family could presently afford. Even though it wasn't their fault or responsibility, Jerry Kelly acknowledged this was an unfortunate fluke and took it upon themselves to replace the unit. Technician Graham Blackhurst went to bat for us, without my even asking him to. With his help, they made it right. I'm beyond impressed with this company. They've earned a customer for life.Original Review: Terrific as always. I'd been using Jerry Kelly for maintenance for years, and finally went in for a new HVAC this fall. Our new system has done a terrific job with the extreme cold, and our heating bill is down considerably. Jerry Kelly is fast, courteous and efficient. The state inspector who checked out our unit took one look at the Jerry Kelly sticker and said "I won't have to do much here, these guys do a good job. Makes it easy for me."
Jerry A. was wonderfull. He went above and beyond with helping in our flood situation. He came back out a couple of days later when our ac stopped working on an emergency over night call and was very helpful and got it working in no time.
Mike C. was great, he came out to fix our AC in a timely manner and explained the issue throughly. We are happy to have our AC working again so quickly, especially as it has been in the upper 90’s all week.
I had a contract with them today I canceled it. When I called and told them that I needed service because my AC is out they told me it would probably be about two weeks before somebody could come and fix my air conditioner. I had a friend call from a different phone number and they told them that they could be out there today to fix their air conditioner. When they came out before the gentleman was very nice and he did a great job but beware if you get a contract with them or you’ve had service with them in the past they will not come out in a timely manner. I mean it’s supposed to be like 100° today for real two weeks?? Do better Jerry Kelly.
Our air conditioner went out one evening in July. We called Jerry Kelly and they had a technician to our house within an hour. Repairs and some system maintenance were completed an hour after that. The technician (Graham B.) was very knowledgeable and professional.
Alex and his trainee, Jordan(?), were professional and friendly. They identified and repaired the problem we had with our air conditioner in a matter of minutes. They explained what they did to do the repair in simple non technical terms.We would recommend Jerry Kelly to our friends and family!
Alex and Jaden came out to tune up my HVAC system after we had water in the basement from the recent storms. They were prompt and efficient. But most important they were kind and respectful. I would gladly have them come back.
I called on a Saturday morning and they had a technician to me (Jerry A.) by 2pm the same day. He came to check my system for damage after a flood, which it didn't have any, but he caught problems my previous maintenance person missed that would have caused issues down the line! Very glad to have used them and happy with the service.
This is my 3rd time ever working with Jerry Kelly. When I contacted them over the weekend I honestly didn't expect to get a response until Monday afternoon, but they proved me wrong. The tech (Graham) showed up and was excited ready to get to work. He thoroughly explained what was going on with my system and provided a list of options. We really enjoyed the entire process from purchase to install to customer service. Everything was well organized from beginning to end. I would highly recommend Jerry Kelly to anyone needing service or a new unit. A special thanks to my entire Jerry Kelly team: Jose, Derek, Matt, Curtis, Mike, and Claudia.
Great service. I receive a phone call when my service guy Mike was 20 minutes away.After Mike finished the majority of the work, he answered my questions about my furnace and gave me a few tips. I did not purchase this system but needed to have the warranty transfered. Mike walked me through the warranty and everything I needed to know.****repair***7/2022**** Mark called and said he'd be her in 10 min. He arrived fast and fixed my air system fast.
Greg and Kyle replaced the Acoil that was dead. Was not pushing the cool air through the house. The pipes were also freezing. Then would thaw and leave a pile of water on the floor.Very informative when I was told what was going on.
Mark Griggs was excellent in every way when he came to our home. He worked in the 100 degree heat and made sure we would be taken care of and nice and cool. Super nice! Super professional! I would recommend him highly!!
Graham came to my place to do an AC check up. He was very nice and helpful. Extremely friendly and made sure everything was working correctly. He also took extra time to show me how to check up on certain things with the AC to make sure they are working properly and some little tips on how to maintain them.
Of course in the middle of summer, our air conditioner decided to stop working. Jerry A. from Jerry Kelly came out the same day and fixed it quickly. He was informative and thorough and I appreciate the service. Would highly recommend this company
Mike C., the Service Tech, was earlier than expected, but that was OK. He was very professional. Got right to work and found all the problems with my older system. He presented me with all my options and made it easy to decide what to do. The repairs were completed quickly. A new system is in my future and I will be considering Kelly again.
A Usual : Do a Great Job - Courteous - InterestedServicemen : Heath + Dalton were extremely. . . Professional - Respectful - Courteous. . . Solved the Problem - Explained the Issues. . . Got our AC back up in the 100 Degree Weather. . . We are gratefulBill + Isa Sippo
Korey was very professional and kind. He didn’t try up sell us on anything and gave us great advice for our older system. We’ve used Jerry Kelly a few times now and they never disappoint! Thank you Korey!
Korey came out to diagnose my AC, clean it, and go over my future options on what needs to be done with it. He showed up on time, and did an excellent job explaining the issues and how they need to be resolved.