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Strange noise coming from the furnace? Here’s why

You expect your furnace to heat your home – not make noise. So, if it does make strange noises, it’s important to know whether they… View Article Read More

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Google Rating

4.9

Based on 4560 reviews

Jerry Kelly Heating & Air Conditioning, Inc.

4.9

Sally Lafrenier

22:56 23 Mar 23

Very nice technicians.

Sandy Green

21:50 23 Mar 23

Korey did well! Thanks he was great

Sheila Porter

17:26 23 Mar 23

Korey was absolutely wonderful today! Very informative, kind, and professional!

JENNIFER BINGHAM

02:30 23 Mar 23

Korey was very helpful. He took time to explain everything & ensure our HVAC system was functioning properly.

Bruce DeVille

17:43 22 Mar 23

Korey

Shellie Anderson

12:24 21 Mar 23

Elliot B., repaired and cleaned my furnace. He was so knowledgeable and helpful! He explained everything and had it working great in no time! I have peace of mind knowing my furnace is well maintained with a company I trust!

Carolyn Rayner

17:45 20 Mar 23

Josh was great!!! Service was excellent 😊

George Heckel

15:21 20 Mar 23

Mike was very professional and friendly. He explained what the problem was and how he would fix it. He was on time and did the repair in as short a time as he was able to.

keith Boheim

14:46 20 Mar 23

Josh and Dave were fantastic — personable, friendly, efficient. Great service!

Gordon Coleman

07:11 20 Mar 23

The thermostat appeared to be working until 1:45 am when I felt like it was getting colder. I checked the thermostat because the furnace was not running and the temperature setting was at 73 but the temperature was 69. (See photo) hopefully you will dispatch a technician to correct the problem. I believe the thermostat is defective. I do know my house is cold.

Tommy S.

22:09 19 Mar 23

Jerry and Kyle were great! They saved us on a cold Sunday.

jiri kroulik

23:58 18 Mar 23

Typical rip off. Defective flame sensor, the new one is $30-40. Work was done in 20 minutes, including diagnostics. We were asked to pay $480!!! What an arrogance. Your tire is flat, you need a new tire. Diagnostics $98. This is not professional at all.

David Bush

23:45 18 Mar 23

Jerry was polite and knowledgeable. He explained everything he was doing as he tested the furnace and what all the results meant.

Gerald Thompson

21:32 18 Mar 23

Jerry A. is very honest, professional, and straight to the point. I appreciate that about him.

Rebecca Lariccia

18:58 18 Mar 23

We had gram come and work on our heater and was extremely pleased with how curiositous and personable he was while working with us. Could not ask for a better tech, he truly made a lasting impression and would HIGHLY recommend him! Jerry Kelly has a true diamond having him as an employee.

Paras Tiwari

17:48 18 Mar 23

I had Jerry A come to my place for furnance maintenance, he was awesome in explaining my defects and fixed my issues. I highly recommend Jerry Kelly and Jerry A !

wmfred94

21:21 17 Mar 23

Very friendly and professional. Clearly described the status of or system, what he recommends and what he accomplished.

Justin Broadbooks

18:21 17 Mar 23

Greg & Alex S did a great job! Excellent service and work!

Anthony Wagner

17:42 17 Mar 23

Jerry A.

Sandy Hickman

20:15 16 Mar 23

Dalton did great with the heat tune up!

Jana

18:30 16 Mar 23

Jerry A. is very friendly and explains things very well. He is a great representative of Jerry Kelly.

Kevin Walsh

16:40 16 Mar 23

Prompt knowledgeable and courteous service technician Jerry A.

Thomas Poeling

16:11 16 Mar 23

Judith Coons

15:02 16 Mar 23

Jerry A. provided excellent service. He was prompt, courteous, and efficient.

Bill Atkinson

07:05 16 Mar 23

The technician was very professional, courteous and on time. The technician was able to resolve the problem quickly and efficiently. As well as explaining to me how the problem occurred and how to possibly prevent the issue next time. Excellent service.

Adam Dion

01:25 16 Mar 23

Sophie Pawloski

20:19 15 Mar 23

Dalton came out to fix the heat and was very quick and efficient!

Andrew Hoscheit

20:16 15 Mar 23

Amazing service and professionalism

Ian Sewell

17:12 14 Mar 23

Andrew and mark they were a blast to be around

Barb Cory

20:22 13 Mar 23

Graham and Kaleb did a wonderful job today. They were professional and explained any and all issues with my system.

Doris Dixon

22:08 10 Mar 23

Thorough, provides helpful explanations and customer-friendly

Eric Ratzlaff

02:00 10 Mar 23

Graham did a great job and answered all of my many questions. He gave me lots of good info on preventative maintenance. Phenomenal service all around!

Ravindar Mamidala

22:48 09 Mar 23

Jeerry a did excellent job and gave so much helpful information and will go services with him in future if required

Christy Dyer

21:05 09 Mar 23

Dalton serviced the ac and did a great job.

Andrea Banes

20:22 09 Mar 23

Alex & Alex came out today for our annual inspection and they did an amazing job. We just noticed last week that the pad that our AC sits on has shifted, so they got that taken care of for us same day and because of our membership it was no additional cost to us. They were super friendly and knowledgeable and bonus, my puppy absolutely loved them!

Susy Tejayadi

17:17 09 Mar 23

Elliott and Mark very professional and helpful when they were doing the annual time up of my A.C system at my house. Elliott showed me the air duct tunnel condition and provided his suggestions on cleaning the system in the near future. He changed the anti bacterial sponge and plastic pipe at the same as they need to be replaced. Thank you both for your professionalism!

Kathy White

02:10 09 Mar 23

When our furnace stopped working, I called the office. Greg showed up in a very short time, replaced a worn part and promptly got the heat back on. I am very pleased with this company and their service tech's and I highly recommend them.

Janice Dinkela

17:53 08 Mar 23

Erik and Alex did a great job. I will be sure to request him in the future.

Barb Reynolds

16:41 08 Mar 23

Dalton and mark were great!

Bryan S

14:14 08 Mar 23

During an annual inspection, Korey was very thorough and found not only mold up where the coils were, but also that the original manufacturer's manual had been left inside the unit, blocking half the air flow! (It must have been there since the originally installation, 21 years ago. No one else had noticed it was there before!) Given the age and the mold, and impending price increases, it was time to get a new unit. Korey was very professional, rational, and friendly, and I felt very comfortable working with him and considering his recommendations.A crew from Jerry Kelly was by to install the new HVAC the very next morning! As Korey had predicted, they were done by 2pm. They were a super crew who went above and beyond the call of duty several times. They replaced my saggy plastic A/C platform outside with a new concrete one, no extra charge. They organized my power cables that wound chaotically near my HVAC. They let me know when they were about to do something that might create fumes so that I could move my pet birds to a better location. They warned me about newer St. Peters code requirements that required circulation vents in my utility room, discussed with me what would work best, and installed them for no extra charge. (Which meant the city inspection later went very smoothly.) They reattached my dryer vent to the ceiling hookup that goes outside, which had come loose after a different contractor's work the previous weekend. I'm not positive, but I'm think they even added a plug-in ground fault circuit interrupter to my garage fridge power supply, which it definitely needed. (Thank you, if that was you!) Overall, they were exceptional, very clean and efficient, friendly, listening, and left my home in a better state than how they found it.I would give more than 5 stars if I could. :) Thank you, Jerry Kelly!

Nancy Garza

05:13 08 Mar 23

Service was scheduled quickly and conveniently.. technician was pprompt, polite, friendly and efficient.

Lavada Johnson

02:32 08 Mar 23

Elliott and greg were great today. Both were in knowledgeable and friendly.

Lindsay Craig

01:18 08 Mar 23

Very professional and knowledgeable!

Crystal Mullen

16:19 07 Mar 23

Erik and Kaleb are Amazing!

Mike Sullentrip

01:53 07 Mar 23

Very good cleaning of the AC unit. Nice to know it's ready for hot weather.

Gregory Felton

00:39 07 Mar 23

I feel the technician had a good intent, but this was an odd experience.I was told my system is old, beyond repair. The circuit board is fried - we can replace it wth a generic unit but no guarantee it will work = $900. If that doesnt turn on your blower motor that'll be another $2000, no guarantee it will work. So you'll be out $3k and still have to replace the whole system = $13,800-$17,000 for the 2 best options for me.Their "field supervisor" leaves me voicemail a few days later to "check in on his team," but opened the conversation with notes about why i didnt want to finance with them and or have the repair done.Heres the fun part. A few hours after my tech left that day I aired out the internals / circuit board of my system. It all turned back on and has been working since. I got 2 seconds opinions, both confirmed my thermostat wasnt reading temp correctly and overworking my system. I paid $40 for a new thermostat and a refill of 2.5lbs refridgerant for my system. The CSR was baffled, he'd never heard of anything like this.The HVAC will still need replacement, eventually, but my new quote was less than half what I was quoted from JK.I know this is a reputable company, I dont think they tried to do me wrong but this kind of service is beyond words.Update as of 12/21/2022; I believe in being fair. My heat stopped working today. Another tech from a local company came out, found there was a partial short on the board that previously was not there but prevented the ignitor from turning on. They swapped the board out and all is well - $500 total repair versus the $17,000 I was quoted.Again, I think the tech meant well but this other company was beyond thorough, quoted me *well* ubder half that if and when I want to do a full system replacement. Also, that my system is not "as old as my house" (1969) bit was all brand new in 1994, fully serviced 6 years ago, 1 year before I bought my house.Update as of 03/06/2023; PLEASE stop spamming my phone, especially 6:30pm (dinner time, family time for most) with calls about service options. You tried to gut me for a $17,000 bill with what cost me $540 overall for a nee thermostats, a refridgerant charge, and a new circuit board. Leave me alone.

Joe Farmer

21:53 06 Mar 23

Great company always prompt and professional. Quality work and walk you through every step of the process. Dalton was great!

william rebore

19:47 06 Mar 23

Dalton did great with our ac tune ups and was very professional!

John Pumphrey

22:05 05 Mar 23

Andrew did a great job. They came out very quickly and had me all fixed in a timely manner. Andrew was very personable and professional and presented me with all of the options.

Judy Fahrner

20:21 05 Mar 23

MIKE C did a good job of explaining everything to us.

Arlene Caudle

18:31 05 Mar 23

Korea T. was great. He was on time, professional and friendly. He checked making sure things were ready for my ac to be turned on and added a surge protective device. He kept me informed. Good representative of Jerry Kelly.

Steve Cain

00:24 05 Mar 23

Graham was very personable upon arrival. As the inspection was underway he explained the service needed for the equipment to work at its maximum potential. Jerry Kelly has always been reliable in hiring outstanding technicians. Graham is no exception.

Ed Friederich

23:04 04 Mar 23

Brent was great 👍

Lori Tainter

21:47 04 Mar 23

Mike recommended I use JK as my service provider for my annual funace checkup. The attendant was fast, friendly and very neat.

Big Easy Gates

22:21 03 Mar 23

Andrew did a great job today with my furnace! Much appreciated

Wayne Milligan

20:49 03 Mar 23

Jerry A. Was great.

Google User 3

00:42 03 Mar 23

Graham was excellent and transparent...very pleasant

Robert & Kelly Conner

23:29 02 Mar 23

Andrew S. Came out to fix an issue with our thermostat and was able to actually correct a gas issue with the furnace that was causing our gas bill to be high as well. Glad he noticed that and was able to fix it as well. Definitely went above and beyond what I expected to get from a technician coming out on short notice. He did a fantastic job!

Nicole Ensor

21:16 02 Mar 23

Greg and Kaleb did a great job and took the time to explain everything. Much appreciated!

Randy Speh

19:52 02 Mar 23

Alex and Dujuan

Jacob Knoll

18:24 02 Mar 23

Graham did a great job today

Marissun Johnson

21:09 01 Mar 23

They were great from start to finish. Very informative and took the time to answer any and all questions without making me feel rushed. They were able to schedule the installation just two days after they came out for the initial visit. Great company!! I would definitely recommend them.

Shelby Gonzales

20:51 01 Mar 23

Jerry A.

Eric Reed

19:19 01 Mar 23

Dajuan and Alex did a great job.

Kristy Bull

18:33 01 Mar 23

Dalton and Kaleb were great!!!

William Tscharner

16:47 01 Mar 23

Dalton and Kaleb did a great job with the tune up and adjusted the system to work properly!

Sharon Busselman

22:10 28 Feb 23

Greg did a fine job.

Laura Campbell

21:12 28 Feb 23

Dajuan & Dalton

Max Dziak

23:34 27 Feb 23

Furnace went out on a Friday, called Sat and had Korey T. out that afternoon. Very professional and gave me a great deal on replacing both my broken furnace and old A/C system. They had a team out Monday. Both Alex J. And Ryan S. did an awesome job and were very professional. System works so much better than my old system. Will definitely be my go to for any additional HVAC work in the future.

Erich Schuetz

21:19 27 Feb 23

Dalton did a great job.

Dale Westby

20:25 27 Feb 23

Jerry Kelly has serviced or replaced our heating and air conditioning for over thirty years. Always on time, very professional and considerate. I appreciate the technicians that they send to our home.

Mary Becker

00:17 26 Feb 23

Andrew did a great job today with my heat tune up and humidifier service ! 10 out of 10

John Young

18:55 25 Feb 23

Andrew did a great job today with my heat tune up

Michelle Camden

23:52 23 Feb 23

Always excellent customer service and thoroughness. Always trust their service.Andrew did a great job today diagnosing my furnace issue ! 10 out of 10

Jim O'Loughlin

23:36 23 Feb 23

Richard Bowser

21:11 23 Feb 23

Graham and DejaunGreat workVery professional

Chris Byrnes

19:32 23 Feb 23

Jerry and kaleb

valerie chambers

18:03 23 Feb 23

Graham and Dajuan were efficient and professional.

Tammy Fitzpatrick

23:11 22 Feb 23

Have been using Jerry Kelly for over 20 years now, they respond quickly and look out for possible issues to monitor. When my furnace went out recently they gave me options on how to proceed. No high pressure sales pitch, just genuine concern that I would get a resolution that met my needs. Keep it up!

Tracy Runyan

21:51 22 Feb 23

Alex & Mark Was great! Explained everything in detail. Won't go anywhere else!

Richard Cannon

19:45 22 Feb 23

Alex L and Mark P did great work!

Jennifer Tamborski

19:42 22 Feb 23

Dalton and Dajuan They were great, fast and friendly. I highly recommend them for any future needs.

Lanita Lewis

18:12 22 Feb 23

Dalton and Dajuan did great with the tune ups!

James Heitz

17:53 22 Feb 23

Alex L and Mark P did an excellent job. They're first class technicians and I would recommend Jerry Kelly to family and friends.

Donna Clark

16:58 22 Feb 23

Andrew and Greg did an awesome job. Very professional and friendly. Their inspection was thorough covering the inside and outside unit. Mary who I speak to on the phone is fantastic. Very professional and customer oriented. Overall a wonderful experience. I will definitely recommend your company.

Neil Probst

15:32 22 Feb 23

Dalton and Dajuan was very courteous and knowledgeable. He could have been a little more organized with his documentation, but he was determined to get the issue fixed and overall was a good experience

Doug Miles

00:10 22 Feb 23

Roberta Manning

23:41 21 Feb 23

Jerry A. Is an excellent service tech, he spent amply time discussing our problems with our air conditioner and also brought to our attention of having too much refrigerant in our system so we decided to fix the problem and also buy a humidifier to make a better system. He deserves a raise.The Mannings

Danielle Sallee

22:41 21 Feb 23

Dalton did good with the system tune up!

Ken Tucker

20:20 21 Feb 23

Jerry A. did a great job today ! Best tech ive ever had !

CARL Kulp

19:11 21 Feb 23

Jerry Kelly’s technician, Jerry, just completed scheduled maintenance on my heat pump and handler installed by Jerry Kelly 5 years ago. Because of Jerry Kelly’s maintenance program, my system has functioned flawlessly. Jerry, as are all of Jerry Kelly’s technicians, was well trained, knowledgeable, cordial and informative.

Mark Greenley

22:32 20 Feb 23

Jerry A and Mark. Excellent service, on time. Everything was great!

Joe Sansone

20:53 20 Feb 23

Jerry A. and Mark P. Did a great a job and provided excellent service.

jim webster

18:04 20 Feb 23

Shawana Branch-Rowles

23:26 19 Feb 23

I had to call them to check my mini splitter. Alex came, checked it and explained things to me. He was nice, professional and compassionate when he had to give me some bad, expensive news. I would highly recommend Jerry Kelly.

Patsy Spravale

18:47 19 Feb 23

We have been using Jerry Kelly for a long time. Korey was at our house today and he is so professional and nice. We are always pleased with Jesus Kelly.

Lee Newcorn

21:19 18 Feb 23

Kori did a nice job… happy with service

Carol Henley

23:56 17 Feb 23

Korey and Zach were at my house to service my furnace and AC. Not one issue whatsoever. Had to have a part replaced, capacitor and this was done without incident. Great job, guys!Thanks!

Jeff Rutherford

20:51 17 Feb 23

Kory and Zack did a great job. They even spoke with gas co for me…

Deanna Walls

18:59 17 Feb 23

Korea and Zach

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Strange noise coming from the furnace? Here’s why

We Simply Make It Work!

CONTACT OUR HVAC EXPERTS TODAY

We Simply Make
It Work!